Refund policy

 

Please carefully review our return and exchange policy for international orders:

Returns and Exchanges:

• At this time, we are unable to accept returns or exchanges for international orders due to the complexities and restrictions for international shipping back to our warehouse in Indonesia.

Damaged or Defective Items:

• If your order arrives damaged, defective, or if you receive the wrong size or item, please reach out to us immediately. We will gladly assist you with resolving the issue.

  To contact us, please email us at contact@sanjewear.com . Be sure to include your order number and photos of the issue, and we will provide you with the next steps.

We appreciate your understanding and are committed to ensuring your satisfaction. If you have any questions, feel free to reach out.